Whether it’s your first time using the DIVA Cup, or you’re looking for a refresher, here are our Consumer Experience Team’s detailed tips to help you care for your DIVA products.
Don't hesitate to reach out to our Consumer Experience Team at any point if you have questions!
How to Clean a Menstrual Cup
Boil the DIVA Cup for 5–10 minutes before your first use. After the first use, boiling isn’t mandatory; it’sjust a recommendation. Some people don’t boil their cups at all, as regular and propercare and cleansing can be sufficient.
Never leave the boiling pot unattended! Make sure to use sufficient water so that the pan doesn’t boil dry.
Tip: Try inserting the menstrual cup in a wire whisk before placing it in the pot of boiling water. This will ensure it doesn’t rest on the bottom of the hot pot. We also recommend using a stainless-steel pot designated for boiling. Avoid pots with a chemical non-stick coating.
If you have accidentally burned your DIVA Cup when the pot boiled dry, the cup is most likely damaged and should not be used. We recommend replacing it with a new one and recycling the old through our product recycling program with TerraCycle.
Cleanse your DIVA Cup with DIVA Wash, which is specially formulated to gently cleanse the DIVA Cup and protect the 100% medical grade silicone.Or use a mild, oil and fragrance-free soap with warm water.
What about a stained menstrual cup? The DIVA Cup may naturally discolor over time; however, this doesn’t impair its functionality. At the end of each cycle, if preferred, you can also boil your menstrual cup for 5–10 minutes to try to reduce staining. Never soak the DIVA Cup in hydrogen peroxide!
• Vinegar
• Tea tree oil
• Scented/Fragranced soap
• Oil-based soap
• Glycerin
• Essential oils
• Rubbing alcohol
• Antibacterial soap
• Hand sanitizer
• Baking soda
• Pre-moistened wipes
• Hydrogen peroxide
• Dishwashing soap/Detergent
• Bleach
• Lubricants
• Any harsh chemicals
These ingredients can degrade and compromise silicone. Overtime, your menstrual cup may show signs of deterioration such as: a sticky or powdery film, severe discoloration, or foul odor. This is when you will know it is time to replace it. Once you’ve bought your new DIVA Cup, clean and recycle the old one with our TerraCycle recycling program.
If you have cleansed the DIVA Cup with any of the non-recommended cleansers, it’s strongly recommended that you replace the cup, especially if there are signs of deterioration or if you experience burning and/or irritation.
The DIVA Cup has 4 tiny air holes below the rim that need to be kept clear and clean for it to properly seal.
How to clean: Submerge the menstrual cup under water and squeeze the water out through the holes or gently stretch each hole under warm running water. You can also run the cup under warm water, filling it up to the rim. Place one hand on top of the cup and gently squeeze the sides of the cup, forcing water through the air holes to cleanse them.
At the end of your cycle, thoroughly cleanse, rinse, and dry your menstrual cup completely. Store the DIVA Cup in its cotton carrying pouch, away from strongly perfumed items. Doing this will help preserve the integrity of the cup.
Don’t store it in the ShakerCup or any airtight container as the cup requires air to flow.
